CiviCRM Helpdesk Support

We offer quick, friendly support so your CiviCRM system is always ready to meet the next challenge. CiviCRM is flexible in solving your data needs and with that comes some complexity to choosing the optimal approach.

Primary Helpdesk Services

  • Extending data model
  • Report building
  • Building workflows
  • Integrating with third party providers such as payment processing and email
  • Strategic consulting
  • Staff training
  • Debugging site errors and shepherding them to a resolution

CiviCRM Database Administration

Does your organization need to augment or completely outsource its CiviCRM database management? It’s possible to do this in-house, but can your staff dedicate the time to do it well or will this be their first time learning on the job? Avoid costly dead-ends and a poorly handled database that will need remediation and cleanup. We can train your staff to become self-sufficient, or act as a supplemental support agent to fill any organization gaps when it comes to running your CiviCRM.

As a CiviCRM expert, we are in-tune with the latest CiviCRM development so you take advantage of new tools and avoid costly issues. Hire us to ensure you are:

  • Maximizing your data’s potential for fundraising and advocacy
  • Expanding your data model correctly
  • Rolling out effective fundraising campaigns
  • Find efficiencies to improve staff and volunteer productivity
  • Automate tasks and workflows
  • Proactively updating CiviCRM and its extensions
  • Optimizing your technology by using compatible tools and deploying fixes as quickly as they are known

CiviCRM Implementation

Implementing CiviCRM includes many decisions; doing it right the first time will save your organization money and headache many times over. We’ll start with a data needs assessment, so we can deliver a solution configured to your organization goals. Our base implementation starts at $2,000 and includes:

  • Organizational needs assessment
  • Website theme setup and configuration
  • Branding integration
  • CiviCRM configuration
  • Contribution Pages using Stripe or
  • Email management
  • Email template design
  • Subscriber signup form
  • Staff training

Additional work, including data cleanup, data migration, web design are an additional cost.

Need a hand? Get in touch.

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